Improved Resource Utilization

Business Challenge

An large financial institution had identified a resource utilization challenge in one of its departments.


The project team conducted an organizational review to identify roles, responsibilities, accountabilities of the various teams. By identifying overlapping and redundant roles and responsibilities, a consolidated organizational structure was developed. The implementation plan developed and was implemented by the business leadership team.

Business Outcome

This project successfully relocated 12 FTE, with over $600K in hard savings. The ROI on this project was 3 months.